This privacy policy explains how your information is collected, used and protected when you visit the website operated by Comvo and when you contact us. Detailed information on the processing of personal data is provided in the Privacy Notice (KVKK).
Scope
This policy covers only our website and our communication channels. For feedback that companies using the Comvo platform collect from their own customers, the data controller is the company concerned; this data is processed in line with that company's instructions and within the scope of the service agreement.
Information We Collect
- Information you share: Your full name, business email address, phone number, company or organization name and message that you share in the contact form or by email.
- Technical information: IP address, browser type, page visited and request time, kept in server logs for the secure and correct operation of the site.
No advertising or visitor tracking tools are used on our website. Information about cookies is provided in the Cookie Policy.
Use of Information
We use the information we collect only for the following purposes:
- Responding to your demo and information requests,
- Ensuring the security of the site and preventing misuse,
- Fulfilling our legal obligations.
Your information is not sold, rented or shared with third parties for marketing purposes.
Security
Site and form traffic is transmitted over an encrypted connection (TLS). Form submissions are protected by rate limits and controls that prevent automated submissions. Only authorized persons handling your request have access to the information.
Retention
Contact requests are kept for a maximum of two years from the conclusion of the request; server logs are kept for a limited period for security purposes. At the end of the period, the information is deleted or anonymized.
Your Rights and Contact
To exercise your rights regarding your personal data and for questions about this policy, you can write to [email protected].
Data controller: Comvo, Akmerkez B Kule Kat 8, Etiler, Beşiktaş, İstanbul
Changes
We may update this policy when necessary. The current version is always published on this page; the date at the top of the page shows the last update.